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Frequently Asked Questions
Purchasing & Access
Using Patterns & Products
Technical & Support
As soon as your payment is processed, you'll receive an email with a secure link to download your files instantly. You can also access your downloads at any time by logging into your account on our website and navigating to "My Orders".
Given the nature of downloadable digital products, we are unable to provide refunds for digital purchases. If you encounter any problems or have questions about your order, please contact us.
We accept all major credit cards (Visa, Mastercard, Amex, etc.), plus Google Pay and Apple Pay for a secure, convenient checkout.
Since all our products are digital, there are no shipping fees. Local taxes, if applicable, will be calculated and displayed during checkout based on your location.
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